Service calls
SC codes
243 named cards from SC101–SC998 (IM C, MP C, IM, Aficio). Subcodes still live in the FSM for that serial.
243 codes
SC101
BExposure lamp error
SC107
BScanner lamp regulator
SC120
BScanner home position error
SC121
BScanner home position error 2
SC122
BScanner home position error 3
SC123
BScanner home position error 4
SC124
BScanner motor encoder error
SC125
BScanner motor speed error 1
SC126
BScanner motor speed error 2
SC127
BScanner encoder direction error
SC128
BScanner motor start error
SC129
BScanner motor speed control error
SC130
BSBU defective / scanner start abnormal
SC131
BF-GATE asserted during shading
SC141
BBlack level correction error
SC142
BWhite level detection error
SC143
BSBU auto-adjust error
SC144
BSBU connection error
SC150
BScanner ROM mismatch
SC165
BCopy data / CIS video error
SC170
BScanner DA1 / video processing error
SC171
BScanner DA2 abnormal
SC173
BLamp regulator adjustment error
SC174
BScanner DA2 abnormal (repeat)
SC181
BCIS lamp abnormal
SC183
BCIS auto adjustment error
SC184
BCIS transmission error
SC191
BBarcode scanning error
SC192
BSBU auto-adjust / barcode mismatch
SC193
BScanner image transfer error
SC194
BSBU white level too low
SC195
BDF-GATE assert error
SC196
BDF-GATE negate error
SC197
BDF-GATE error
SC198
BMemory / DF scanning error
SC199
BDF scanning finish error
SC201
BPolygon motor error
SC202
BPolygon motor timeout
SC220
BLaser synchronization (SOS) error
SC221
BLaser scan length / sync detection
SC230
BFGATE error
SC240
ALD error (laser diode)
SC260
BLD home position / shutter
SC261
BLD HP sensor not turning off
SC285
CLine position adjustment error
SC300
BCharge corona / charge bias (older)
SC301
BCharge leak (older)
SC302
BCharge roller current leak
SC303
BCharge roller leak (alt color / older)
SC305
BCharge AC bias leak
SC320
BPolygonal mirror motor (older numbering)
SC322
BLaser synchronization (older numbering)
SC324
ALD drive current over
SC325
BTD sensor adjustment error
SC327
BTD sensor output error
SC328
BLD unit home position error 2
SC330
BLD unit no initial setting
SC332
BToner supply motor error
SC336
BDeveloper imperfect setting
SC343
BYellow developer sleeve motor lock
SC344
BMagenta developer sleeve motor lock
SC345
BCyan developer sleeve motor lock
SC350
BID sensor error
SC360
BID sensor pattern density error
SC361
BID sensor pattern error
SC362
BTD sensor output lower limit
SC364
BHDD error (older numbering)
SC365
BImage storage address error
SC366
BHDD bad sector maximum (older)
SC370
BDrum potential sensor error
SC371
BYellow TD sensor detection error
SC372
BCyan TD sensor detection error
SC373
BMagenta TD sensor detection error
SC390
BProcess control / image density fail
SC392
BTD sensor initial setting failed
SC396
BPCU communication / drum unit error
SC397
BPCU EEPROM / life data error
SC400
BTransfer belt position abnormal
SC401
BTransfer output abnormal
SC402
BTransfer roller / belt leak
SC403
BTransfer belt position sensor
SC405
BTransfer belt position abnormal
SC410
BRemaining potential Vr detection error
SC411
BCharge potential Vd adjustment error
SC412
BExposure potential Vpl adjustment error
SC414
BTransfer / potential (high-end / Pro)
SC415
BTransfer / potential (high-end / Pro)
SC420
BITB / PCU cleaning motor lock
SC430
BQuenching lamp error
SC440
BTransfer / main motor (model-dependent)
SC441
BDevelopment motor / transfer leak (model-dependent)
SC442
BImage transfer belt position / drive
SC457
BITB cleaning unit position
SC460
BThermistor 1 temperature error
SC461
BThermistor 2 temperature error
SC480
BTransfer output abnormal
SC490
BHigh-voltage power / bias leak
SC498
BHVPS / bias error
SC500
BMain / transport / fusing motor error
SC501
BTray 1 lift motor
SC502
BTray 2 lift motor
SC503
BTray 3 lift motor
SC504
BTray 4 lift motor
SC505
BLCC / LCT tray malfunction
SC506
BLCT / paper tray motor lock
SC507
BLCT feed / main motor lock
SC508
BRear fence drive motor
SC509
BLCT right fence error
SC510
BLCT lower limit error
SC511
BLCC motor lock
SC515
BTandem rear fence / left guide motor
SC516
BTray 1 side guide motor
SC520
BDuplex jogger / tray error
SC521
BDuplex jogger error 2
SC522
BDuplex side-fence jogger HP
SC524
BDuplex end-fence jogger HP
SC530
BBypass feed motor / fusing fan
SC531
BFuser / duplex reversing motor
SC535
BCooling / transport fan error
SC541
AFusing thermistor open / low temperature
SC542
AFusing temperature warm-up error
SC543
AFusing overheat (software)
SC544
AFusing overheat (hardware)
SC545
AFusing lamp remains on
SC546
BUnstable fusing temperature
SC547
AZero-cross / fusing temperature does not increase
SC548
BFusing unit installation error
SC549
AFusing thermopile / shield error
SC550
BFusing web end
SC551
APressure roller thermistor open
SC552
APressure roller warm-up error
SC553
APressure roller overheat
SC554
APressure roller low temperature
SC555
APressure roller ready-temperature abnormal
SC556
AFusing temperature control error
SC557
APressure temperature does not increase
SC558
AZero-cross signal abnormal
SC559
AConsecutive fusing SC
SC561
AFusing edge thermistor
SC581
BFusing web end
SC584
AFusing / IH inverter error
SC590
BExhaust / fusing fan motor
SC591
BToner supply motor error (alt)
SC592
BToner bank motor error
SC599
BExit tray / shift-tray motor lock
SC600
BOperation panel communication error
SC601
BEngine–controller communication error
SC610
BADF communication error
SC620
BFinisher communication error
SC621
BADF connection error
SC622
BPaper feed motor
SC623
BLCT feed / main motor lock
SC625
BBypass feed motor / fusing fan
SC632
BKey counter / accounting device
SC634
BKey / card counter device error
SC635
BLCT lower limit error
SC636
BBICU / paper-feed control communication
SC637
BLCT right fence error
SC640
BEngine I/F error
SC650
BDuplex motor
SC651
BDuplex jogger error 2
SC652
BDuplex side-fence jogger HP
SC665
BSerial communication error
SC669
AEEPROM / NVRAM error
SC670
BEngine–controller communication (engine side)
SC672
BController–engine communication timeout
SC674
BRemote service / CSS / ARMS modem error
SC681
BToner CRUM / ID chip error
SC682
BTD sensor communication error
SC687
BHDD communication error
SC696
BFinisher–engine communication
SC700
BADF original pick-up error
SC702
BADF feed motor lock
SC703
BADF transport motor lock
SC704
BADF exit motor lock
SC705
BADF bottom-plate motor
SC706
BADF inverter / duplex original motor
SC720
BPunch unit error
SC721
BFinisher transport / bin motor
SC722
BFinisher jogger motor
SC723
BFinisher staple hammer / clincher
SC724
BPunch unit error
SC725
BFinisher feed motor
SC726
BFinisher exit motor
SC727
BStapler rotation / drive error
SC728
BFinisher stack height error
SC729
BFinisher shift motor
SC730
BFinisher stapler movement motor
SC731
BBooklet fold roller motor
SC732
BBooklet clamp / press motor
SC733
BFinisher lower tray lift motor
SC734
BUpper tray lift motor
SC735
BFinisher door / safety switch
SC736
BFinisher paddle motor
SC737
BFinisher knock roller
SC738
BTrim / booklet cutter error
SC739
BFinisher cooling fan
SC740
BBooklet finisher error
SC741
BSaddle-stitch area error
SC760
BADF gate abnormal
SC761
BBooklet / saddle self-diag
SC770
BDisplay / editor abnormal
SC790
BADF communication error
SC800
BStartup without video output end
SC804
BStartup without video input end
SC816
BEnergy saver / controller comms
SC818
AWatchdog / software malfunction
SC819
AWatchdog / kernel mismatch
SC820
ASelf-diagnostic error
SC821
ASelf-diagnostic error (extended)
SC823
BSelf-diagnostic error (extended)
SC826
ANVRAM on controller defective
SC838
ANVRAM data error
SC840
AController ASIC / bus error
SC850
CNetwork application error
SC851
BNetwork I/F error
SC852
BIEEE 1284 / parallel I/F (older)
SC853
BHDD access error
SC854
BBluetooth / optional I/F
SC855
BWireless LAN card error
SC856
BUSB host error
SC857
BUSB interface error
SC858
BGigabit ethernet error
SC860
BHDD / SSD error
SC861
BSD card access error
SC863
BData overwrite / encryption error
SC864
ATPM / security chip error
SC865
BHDD bad sector limit
SC866
CLog data error
SC867
BSoftware load error
SC868
BIncorrect data on SD card
SC869
BFile system error
SC870
BAddress book data abnormal
SC873
CEmail / SMTP application error
SC880
BFile format converter / optional app
SC899
BSoftware / application error
SC900
CElectrical total counter error
SC990
CSoftware error
SC991
CSoftware error (engine)
SC992
CSoftware error (logged)
SC993
CEngine software error
SC997
CApplication / SDK error
SC998
CApplication error