All codesService call
SC873
Email / SMTP application error
CController / HDD
Level C — logged only
First check
Scan-to-email path. SMTP settings or a crashed email app. Reboot, then check the scanner SMTP.
What it means
Email / SMTP application error. Confirm the exact subcode against the FSM for this serial — meaning can shift by generation.
Likely causes
- Scan-to-email path. SMTP settings or a crashed email app. Reboot, then check the scanner SMTP.
On-site steps
Parts to have on the truck
Confirm the subcode and part number in the FSM for this serial. Raicoh is a field companion, not a replacement for the book.