All codes

Service call

SC838

NVRAM data error

AController / HDD

Level A — stop, SP reset after repair

First check

Download the correct SMC for this serial. If you downloaded another machine’s file, you just cloned its serial — fix it.

What it means

NVRAM is present but the data is junk. Often after a wrong NVRAM download.

Likely causes

  • Wrong NVRAM file
  • Corrupt data
  • NVRAM

On-site steps

Parts to have on the truck

  • NVRAM

Related procedures

Related codes

Confirm the subcode and part number in the FSM for this serial. Raicoh is a field companion, not a replacement for the book.