All procedures

Controller

NVRAM backup and restore

SD upload/download so a controller or NVRAM swap does not wipe serial and counters.

Applies · GW / GW+

  1. 01SD card

    Service SD in the slot labeled on the GW+ board (usually SD2 for NVRAM, SD1 for firmware — read the silkscreen, it varies). FAT32, not a firmware card full of other packages if you can avoid it.

  2. 02Upload SP5-824-001

    SP5-824-001 NVRAM Data Upload. Wait for completion. Pull the SD and label it with the serial and date. This is the real NVRAM backup — 5992 is SMC dump, not NVRAM.

  3. 03Replace the board / NVRAM

    Power off. Swap. Power on into SP.

  4. 04Download SP5-825-001

    Same SD, SP5-825-001. The file serial must match this machine. Confirm serial and total counter after reboot. If serial is wrong, stop — serial-set bulletin, do not leave a cloned serial in the field.

SP numbers

  • SP5-824
  • SP5-825

Related codes