All codes

Service call

SC669

EEPROM / NVRAM error

ACommunicationsCommon field call

Level A — stop, SP reset after repair

First check

Do not format NVRAM until you have a backup or the serial/plug-and-play data is copied. This is how machines lose their serial number.

What it means

Controller or engine EEPROM/NVRAM checksum failed. Config, counters, or serial data is unreadable.

Likely causes

  • Corrupt NVRAM
  • Controller
  • Engine EEPROM
  • Bad firmware flash

On-site steps

Parts to have on the truck

  • NVRAM
  • Controller

Related procedures

Related codes

Confirm the subcode and part number in the FSM for this serial. Raicoh is a field companion, not a replacement for the book.