All codes
Service call
SC669
EEPROM / NVRAM error
ACommunicationsCommon field call
Level A — stop, SP reset after repair
First check
Do not format NVRAM until you have a backup or the serial/plug-and-play data is copied. This is how machines lose their serial number.
What it means
Controller or engine EEPROM/NVRAM checksum failed. Config, counters, or serial data is unreadable.
Likely causes
- Corrupt NVRAM
- Controller
- Engine EEPROM
- Bad firmware flash
On-site steps
Parts to have on the truck
- NVRAM
- Controller
Related procedures
Related codes
Confirm the subcode and part number in the FSM for this serial. Raicoh is a field companion, not a replacement for the book.