All codes
Service call
SC880
File format converter / optional app
BController / HDD
Level B — stop, power-cycle may clear
First check
Optional converter SDK. Disable the app if the site does not need it.
What it means
File format converter / optional app. Confirm the exact subcode against the FSM for this serial — meaning can shift by generation.
Likely causes
- Optional converter SDK. Disable the app if the site does not need it.
On-site steps
Parts to have on the truck
- HDD/SSD
Related codes
Confirm the subcode and part number in the FSM for this serial. Raicoh is a field companion, not a replacement for the book.