All codes

Service call

SC201

Polygon motor error

BLaser / writeCommon field call

Level B — stop, power-cycle may clear

First check

Listen at warm-up. You should hear the polygon spin up (high whine). Silence or grinding → laser unit.

What it means

Polygon mirror motor did not reach or hold lock speed. No write, so no image.

Some Aficio models log this as SC320 / SC335.

Likely causes

  • Polygon motor worn (bearing) — most common on high-click IM C
  • Laser unit connector unseated after PCU work
  • 24 V / polygon driver

On-site steps

Parts to have on the truck

  • Laser optics unit (polygon)
  • Laser harness

Related procedures

Related codes

Confirm the subcode and part number in the FSM for this serial. Raicoh is a field companion, not a replacement for the book.