All codes
Service call
SC727
Stapler rotation / drive error
BFinisherCommon field call
Level B — stop, power-cycle may clear
First check
Pull the staple cartridge. Clear a crushed staple from the clincher.
What it means
Stapler motor failed to rotate or home. Jam in the cartridge, or the stapler unit.
Likely causes
- Crushed staple
- Cartridge
- Stapler unit
- Stapler motor
On-site steps
Parts to have on the truck
- Staple cartridge
- Stapler unit
Related codes
Confirm the subcode and part number in the FSM for this serial. Raicoh is a field companion, not a replacement for the book.