All codes

Service call

SC851

Network I/F error

BController / HDD

Level B — stop, power-cycle may clear

First check

NIC failed. Reseat the network board, try another cable/port, then the NIC.

What it means

Network I/F error. Confirm the exact subcode against the FSM for this serial — meaning can shift by generation.

Likely causes

  • NIC failed. Reseat the network board, try another cable/port, then the NIC.

On-site steps

Parts to have on the truck

  • NIC

Related codes

Confirm the subcode and part number in the FSM for this serial. Raicoh is a field companion, not a replacement for the book.