All codes

Service call

SC332

Toner supply motor error

BPCU / developerCommon field call

Level B — stop, power-cycle may clear

First check

Subcode tells you which bottle. Pull it, check for a locked auger, reseat, retry.

What it means

Toner supply motor over-current or no rotation. Bottle clutch, packed toner, or dead motor.

Subcodes

  • 332-01Toner supply motor 1 (left / K on many IM C)
  • 332-05Toner supply motor 2 (right)

Likely causes

  • Packed toner in bottle
  • Supply motor lock
  • Bottle not unlocking
  • Harness

On-site steps

Parts to have on the truck

  • Toner supply motor
  • Toner bottle
  • Bottle drive

Related codes

Confirm the subcode and part number in the FSM for this serial. Raicoh is a field companion, not a replacement for the book.