All codes

Service call

SC863

Data overwrite / encryption error

BController / HDD

Level B — stop, power-cycle may clear

First check

HDD encryption/overwrite option. Disk or the encryption option config.

What it means

Data overwrite / encryption error. Confirm the exact subcode against the FSM for this serial — meaning can shift by generation.

Likely causes

  • HDD encryption/overwrite option. Disk or the encryption option config.

On-site steps

Parts to have on the truck

  • HDD/SSD

Related codes

Confirm the subcode and part number in the FSM for this serial. Raicoh is a field companion, not a replacement for the book.