All codes
Service call
SC860
HDD / SSD error
BController / HDDCommon field call
Level B — stop, power-cycle may clear
First check
Replace HDD/SSD. Image/firmware after.
What it means
Disk failed a deeper check (bad sectors, not mounting). Replace, do not ‘repair’ in the field.
Likely causes
- Disk failure
On-site steps
Parts to have on the truck
- HDD/SSD
Related codes
Confirm the subcode and part number in the FSM for this serial. Raicoh is a field companion, not a replacement for the book.