All codes
Service call
SC599
Exit tray / shift-tray motor lock
BPaper path
Level B — stop, power-cycle may clear
First check
Exit or copy-tray motor. Something sitting on the tray, or the shift motor.
What it means
Exit tray / shift-tray motor lock. Confirm the exact subcode against the FSM for this serial — meaning can shift by generation.
Likely causes
- Exit or copy-tray motor. Something sitting on the tray, or the shift motor.
On-site steps
Parts to have on the truck
- Exit tray motor
Related codes
Confirm the subcode and part number in the FSM for this serial. Raicoh is a field companion, not a replacement for the book.