All codes

Service call

SC857

USB interface error

BController / HDD

Level B — stop, power-cycle may clear

First check

USB device or port. Unplug everything on USB, reboot, then the USB board.

What it means

USB interface error. Confirm the exact subcode against the FSM for this serial — meaning can shift by generation.

Likely causes

  • USB device or port. Unplug everything on USB, reboot, then the USB board.

On-site steps

Parts to have on the truck

  • USB I/F

Related codes

Confirm the subcode and part number in the FSM for this serial. Raicoh is a field companion, not a replacement for the book.