All codes

Service call

SC350

ID sensor error

BPCU / developerCommon field call

Level B — stop, power-cycle may clear

First check

Clean the ID sensor window on the transfer belt path. Toner film is the usual cause.

What it means

Image density sensor (ID / MUSIC) failed its self-check — dirty, unplugged, or dead.

Likely causes

  • Dirty ID sensor
  • Sensor unplugged after belt pull
  • Sensor failed

On-site steps

Parts to have on the truck

  • ID sensor
  • Image transfer belt

Related procedures

Related codes

Confirm the subcode and part number in the FSM for this serial. Raicoh is a field companion, not a replacement for the book.