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Image quality

Forced process control

Run MUSIC / process control after PCU, developer, ITB, or ID sensor work.

Applies · IM C and MP C color

  1. 01Preconditions

    All PCUs latched, bottles seated, ITB in, ID sensor cleaned, waste bottle not full, fuser at ready. Running process control during a 541 is wasted time.

  2. 02Clean the ID sensor

    Pull the ITB far enough to see the ID / MUSIC sensor window. Dry lint-free, then IPA if filmed. A dirty window is the #1 fake ‘bad PCU’.

  3. 03SP3-011-001

    Engine SP → SP3-011 Forced Process Control → execute. Stay with the machine. It will write patches to the belt and read them. A fail on one color names that PCU/developer.

  4. 04If a color fails

    Reseat that PCU, confirm toner, run developer init (SP3-002) if the unit is new, then process control again. Second fail → replace that PCU/developer.

SP numbers

  • SP3-011-001
  • SP3-002

Related codes