All codes
Service call
SC531
Fuser / duplex reversing motor
BPaper pathCommon field call
Level B — stop, power-cycle may clear
First check
Kill power, let it cool, then open the fuser. Look for a wrap before you replace a motor.
What it means
Fuser drive or duplex reverse motor locked. Often a wrap just behind the hot roller.
Likely causes
- Fuser wrap
- Fuser drive motor
- Reverse motor
- Gear
On-site steps
Parts to have on the truck
- Fuser drive motor
- Duplex reverse motor
- Fusing unit
Related procedures
Related codes
Confirm the subcode and part number in the FSM for this serial. Raicoh is a field companion, not a replacement for the book.