All codes
Service call
SC870
Address book data abnormal
BController / HDD
Level B — stop, power-cycle may clear
First check
Restore address book from ARMS or last SD export. If it keeps corrupting, the disk is dying.
What it means
Address book on the disk is corrupt. Scan-to-folder / email will fail.
Likely causes
- Corrupt address book
- Dying HDD
- Aborted import
On-site steps
Parts to have on the truck
- HDD/SSD
Related procedures
Related codes
Confirm the subcode and part number in the FSM for this serial. Raicoh is a field companion, not a replacement for the book.