All codes

Service call

SC620

Finisher communication error

BCommunicationsCommon field call

Level B — stop, power-cycle may clear

First check

Roll the finisher off, inspect the docking connector, roll it back on square.

What it means

Engine lost the finisher. Docking connector is the #1 cause after the machine was moved.

Likely causes

  • Docking connector
  • Finisher not powered
  • Finisher board
  • Interface cable

On-site steps

Parts to have on the truck

  • Finisher docking connector
  • Finisher board
  • I/F cable

Related codes

Confirm the subcode and part number in the FSM for this serial. Raicoh is a field companion, not a replacement for the book.