All codes

Service call

SC858

Gigabit ethernet error

BController / HDD

Level B — stop, power-cycle may clear

First check

On-board gigabit. Cable/switch first, then controller NIC.

What it means

Gigabit ethernet error. Confirm the exact subcode against the FSM for this serial — meaning can shift by generation.

Likely causes

  • On-board gigabit. Cable/switch first, then controller NIC.

On-site steps

Parts to have on the truck

  • Controller

Related codes

Confirm the subcode and part number in the FSM for this serial. Raicoh is a field companion, not a replacement for the book.