All models

IM C (current color A3)

IM C4510 / C5510 / C6010

Smart Operation Panel (SOP) 2.5 · GW+ controller · 45 / 55 / 60 ppm color

Field notes for this family — not a scanned FSM. Confirm the serial in the book before you order a part.

Covers

  • IM C4510
  • IM C5510
  • IM C6010
  • IM C4510SD
  • IM C6010SD

Field notes

  • This is the current color A3 family in the field. SOP 2.5, GW+ controller, ARMS-ready.
  • SP entry: Reset → 806182# (SOP / IM C). If # does not take: 806182, hold C. Old yellow-key panels: 107.
  • Fusing SCs (541–559) are Level A. Always SP5-810 after the repair — never as the repair.
  • Forced process control (SP3-011) after any PCU, developer, ITB, or ID sensor work.
  • Engine and controller firmware are a matched pair. Do not mix C3000/C3500 packages onto this engine.
  • HDD/SSD on the controller holds address book, apps, and jobs. A 672 after a move is often the disk unseated.
  • Cabinet trays 3/4 lift cables are a frequent 503/504. Replace the lift kit, not a single cable.
  • Hardware keys and DIP on the GW+ board are used for recovery — see Procedures → GW recovery.

PM interval

PCU ~60–80k, fuser ~120–150k, feed rollers ~120k (confirm against PM table for the exact dash)

Key SP numbers

  • SP5-812 (5812#)Service tel (001) / fax on counter list (002)
  • SP5-810-001SC reset (after fusing / Level A repair)
  • SP5-990SC history
  • SP3-011-001Forced process control
  • SP3-002Developer initialization (per color)
  • SP5-803Input check (sensors)
  • SP5-804Output check (motors, clutches, lamps)
  • SP7-804PM counter reset
  • SP5-824 / 5-825NVRAM upload / download to SD
  • SP5-990-001Print SMC (all data list)
  • SP5-801Free run

Unit locations

  • Fusing unit

    Right door, pulls straight out on rails. Latch both sides.

  • PCU K/C/M/Y

    Front door, left to right Y-M-C-K on this family — confirm the handle colors.

  • ITB (image transfer belt)

    Behind PCUs, slides out on rails after the lock lever.

  • Toner bottles

    Top front, under the bottle cover. Do not force a bottle that is not the matching color.

  • GW+ controller / SSD

    Rear left (operator position), SD slots on the controller edge. Label SD1/SD2 before you pull.

  • SOP 2.5

    Tilting panel. Harness through the support arm — do not crank the arm past the stop.

  • ADF hinge I/F

    Right hinge of the SPDF/ARDF. Pinched cables throw 610/621.

  • PSU

    Rear right. Heater drive (triac/relay) lives here — 543/544/547.

Hot codes on this family

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