Maintenance

PM counter reset

Zero the PM counts for the part you actually replaced so the next call is honest.

Applies · All

01SP7-804
Open PM counters. Reset only the unit you replaced (fuser, PCU K, feed roller tray 1, ADF kit…). Resetting everything hides the next PM.
02Stamp the report
Print an SMC or at least write the new counts down.

SP numbers